Checkout Problems
Credit Card Questions
International Customers
Do you ship to international addresses?
Can I have my item shipped to an exporter?
Why don't you ship outisde the United States?
Inventory Questions
Order Status Questions
Ordering Options
Privacy Policy
Return Policy
Sales Questions
Security Questions
Shipping Questions
Typographical Errors
Do you ship to international addresses?
At this time, we only ship to the U.S. and minor outlying islands. The requirement is that the shipment can be validated by using the industry standard Address Validation System (AVS) through the credit card issuer, so the payment must be made by an account through a U.S. bank. For U.S. Territories, most of the banks are in compliance with these requirements, and shipments will be made by Priority Mail unless specific other arrangements are made in advance.
Can I have my item shipped to an exporter?
Unless your exporter is set up as the billing address for your credit card, and your credit card is issued from a U.S. bank, we have no way
of authenticating the order with the card issuer. In nearly all cases, we cannot ship to an exporter because of the liability involved.
Why don't you ship outisde the United States?
There are a number of reasons we do not ship outside the United States. The main reasons being credit card security
and import-export regulations. While we understand your frustration finding a wide variety of tools, parts and accessories
at reasonable prices, we do not feel that the massive amount of extra manpower is justified at this time.