Where do your shipping charges come from?
     We get our shipping costs directly from UPS and the U.S. Postal Service websites based upon the shipment weight and delivery location. While we have not been able to weigh all of the parts on our site, we have made an estimated average to get shipping rates as close as possible, and the rates are normally within a few cents of the actual rate we get billed. We send all shipments insured with delivery confirmation (Priorty Mail) or with tracking (UPS). Parcel Post (first class mail) is not currently offered as it has no tracking or delivery confirmation capabilities.

Why can't I track my Priority Mail shipment?
     Priority Mail offers delivery confirmation only. At some point in the future, the postal service is planning on making this into a full tracking service, but for now, it will only tell you when it was sent, and about 95% of the time it tells you when it was delivered. Additional information is not available on Priority Mail shipments at this time.

What shipping methods do you use?
     We currently offer USPS Priority Mail, UPS and truck shipment options. Our web server automatically contacts the UPS and US Postal Service computers to determine the current rates and provides you with shipping cost once you add a product to your cart and enter your delivery zip code. These rates are based upon the weight of the items being shipped.

How long will it take to get my order?
     If you're sending via UPS, there is a guaranteed delivery time after shipment. For information on lead times, please check our Shipping Times chart.

UPS does not count weekend days as days towards delivery.
UPS Ground is typically 1 - 5 days from the shipping date, depending upon location. An estimate is given at the time of your order. Please keep in mind that the day an item is shipped is not included in the counting.
UPS 2nd Day Air is 2 days from the shipping date, excluding weekends and holidays. For example, an order shipped on Friday will be delivered on Tuesday.
UPS Next Day Air is the next business day from the shipping date. Weekends and holidays are excluded.
Priority Mail does not have a guaranteed delivery time. Generally, it takes 2 - 3 days from shipment, but there can occasionally be delays. Our average priority mail shipment takes 2.6 days. Priority mail does delivery on Saturdays.